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KUEHNE-NAGEL EXCELLENCE MANAGER İŞ İLANI

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 rnrnrnrnExcellence ManagerrnrnIstanbulrnJob descriptionrnrnWe are looking for an "Excellence Manager" to strengthen our Key Account Team. The ideal candidate will work closely with Key Account Managers and will help them by developing and prese

İş İlanları KUEHNE-NAGEL EXCELLENCE MANAGER İŞ İLANI
 
Excellence Manager Istanbul Job description We are looking for an "Excellence Manager" to strengthen our Key Account Team. The ideal candidate will work closely with Key Account Managers and will help them by developing and presenting continuous improvement concepts from a customer excellence perspective.He/She will be responsible for assisting and supporting Key Account Managers with their business development, customer retention, sales system, report and follow-up activities. Your tasks and responsibilities 1-Pre-sales : - Customer researchrn- Sales material preparationrn- Support identification /development of up-selling potential (e.g white board sessions) - Identification / analysis of customer requirements (cross BU / global) - Quote spot requestsrn- RFI response preparationsrn- Pre analysis of RFQ requirements (rate / surcharge specifics / T&Cs) 2-Sales : - Constant synchronization between customer and pricing teams to assure tender requirements compliancern- RFQ preparation/ coordination / support  / evaluation / initiation of corrective actionsrn- Customer requirements' fulfillment checkrn- Solution / response material preparationrn- Development / adjustment of SOPsrn- Handover to operations supportrn3-After Sales : - Development of SOPsrn- Development of customer reportsrn- Re-pricingrn- Troubleshooting / backup for KAMrn4-Administrative : - KN Intranet maintenance of account informationrn- Report requirements alignment with customerrn- Development / maintenance account extranet pagernrnYour skills and experience
  • Deep knowledge of operational processes in air/ sea freight / Overland
  • Minimum of 2 years experience in Logistic and forwarding industry - preferably in multinational companies
  • Advanced knowledge of MS Office : Explorer, Outlook, Excel, Word, PowerPoint
  • Familiar with creating/implementing continuous improvement concepts and change management experience
  • Flexible in working time and willing to travel
  • Fluent in English
  • High degree of organizational skills and self-motivation
  • Team Player
Good reasons to join We are committed to deliver high quality solutions to our customers and are proud to be a strong leader in the logistics industry. We offer opportunities where you can grow your expertise, shape/optimize processes and apply/create innovative solution concepts. Join our Sales Team and provide successful impulses within the Kuehne + Nagel organizationrnrnContact Do you have any question? Please contact kntr.human.resources@kuehne-nagel.com Please note that CV's only submitted through the KN Careers platform will be considered.   With over 69,000 employees at some 1,200 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions. Learn more >> kncareers.comrnrnReference Number: req21503rnrn
Apply now
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